ROXY MALAYSIA Customer Service

FAQ

Can I get some free stickers and posters?
Unfortunately, we are not giving away stickers at this time but would like to encourage you to register your e-mail address to receive updates on products, news and events.

Who do I contact if I am an editor wanting to write a story / loan / sponsorship ?

Catherine Chin
03-9284 8078
catherine@quiksilver.com.my

Who do I contact about career opportunities?
If you are interested in a career at Quiksilver, please check out our job listings.

Can you send me a catalogue?
We do not produce catalogues for consumer reference as we do not currently sell directly to consumers; however, the present range can be viewed by clicking on the PRODUCTS button located at the top of the page.

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Online Purchases / Return /Exchange Policy

Online Shopping Services at www.quiksilver.com.my is open to residence of Malaysia and Brunei ONLY.
We are offering a 10% discount (of the Recommended Retail Price) on all the products offered online.
Goods purchased online may not be exchanged or returned.
There will strictly be no cash refund.
The Management reserves the right to amend any of the above terms & conditions without prior notice.

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Gift Wrap Services

We do not provide Gift Wrapping Services at the moment.

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Shipping Methods and Costs

Depending on the item(s) you purchase on www.quiksilver.com.my and the location to which the items will be delivered, we will courier the package safely to you. Shipping costs are based on the order amounts and location of shipping. Your total shipping charges will automatically compute during checkout prior to the completion of your order.

Shipping charges are as follows: -

MALAYSIA

Order amounts	Shiping Cost
below RM200	RM10
over RM200	Free Shipping

BRUNEI

Shipping cost is RM60 for every time you purchase.

Free Shipping on Orders over RM200

Free ground shipping is available for orders on www.quiksilver.com.my. The total order must be over RM200 before shipping. This offer is valid for MALAYSIA addresses only. Terms & conditions of this offer are subject to change according to Management discretion. Expires on 31 December 2009.

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Sizing

There are no uniform sizing standards in the apparel industry. Sizes, shapes and fits will vary from brand to brand. Therefore, we suggest you use our size charts below as a general

If your measurements fall between the numbers listed please order the next larger size. When in doubt, order a size up.

WHERE TO MEASURE

BUST
Measure under your arms at the fullest part of your bust.

NATURAL WAIST
Measure around your natural waistline, keeping tape comfortably loose.

HIPS
Stand with your feet together and measure around the fullest part of your hips.

This chart is a general plus size chart. Items on the site may vary from the measurements listed.

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USA

	XSMALL		SMALL		MEDIUM		LARGE		XLARGE
	00	0	1	3	5	7	9	11	13
Bust(Body)	30	31	32	33	34	35	36	37	38-39
Natural Waist (Body)	22	23	24	25	26	27	28	29	30-31
Hips(Body)	31	33	34	35	36	37	38	39	40-41

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AUSTRALIA Sizing

SIZE		BUST	WAIST	HIP
XS	0	31.5″ / 80.01cm	23″ / 58.42cm	34″ / 86.36cm
XS	2	32.5″ / 82.55cm	24″ / 60.96cm	35″ / 88.90cm
S	4	33.5″ / 85.09cm	25″ / 63.50cm	36″ / 91.44cm
S	6	34.5″ / 87.63cm	26″ / 66.04cm	37″ / 93.98cm
M	8	35.5″ / 90.17cm	27″ / 68.58cm	38″ / 96.52cm
M	10	36.5″ / 92.71cm	28″ / 71.12cm	39″ / 99.06cm
L	12	38″ / 96.52cm	29.5″ / 74.93cm	40.5″ / 102.87cm
XL	14	39.5″ / 100.33cm	31″ / 78.74cm	42″ / 106.68cm

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Roxy Bikini Style Guide

Keyhole Bandeau B/C cup fit. Neck can be tied multiple ways. Boning at side seam. E-hook at back.	Fixed Tri Moderate coverage, up to a large B cup. Fixed under bust. Neck/shoulder straps can be tied three ways.

60’s Halter Good coverage, up to a D cup. Tunnel with ties on top cup edges for greater versatility in fitting. Ties at back and neck.	Tankini Good coverage, up to a D cup. Fully lined for extra support and firmness.

Extended Halter Good coverage, up to a D cup. Slider under bust for greater versatility in fitting. Ties at back and neck.	Loop Tie Bandeau C/D cup fit Neck can be tied multiple ways Boning at side seam E-hook at back

Slide Tri Good coverage, up to a large C cup. Slider under bust for greater versatility in fitting.	Fire Fly Cut Medium coverage 3cm side seam Medium – low rise

Base Girl Cut Medium to full coverage 4cm side seam Medium – low rise	Firefly Tie Side Medium coverage Medium – low rise Ties are fully functioning and adjustable.

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Roxy Jeans Fit Guide
	Slim Fit The Roxy slim jean is a sleek overall fit. Hugging the figure while remaining comfortable and easy to wear. The leg tapers narrower toward the hem from the knee. This style also has a curved waistband for improved fit around the body and the lowest front rise.
	Straight Leg A timeless and versatile fit that is neat at the waist and clean in the seat. Skimming comfortably past the thighs and continuing straight to the hem, the straight fit has only a 1”/2.5 cm difference from the knee to leg opening. This style also has a curved waistband for improved fit around the body and a low front rise.
	Boot Cut The boot cut fit is a slimmer leg silhouette and a straighter shape from the knee to the leg opening. The knee measures 15”/38cm and shapes to a leg opening of 19”/48cm. A low rise front measurement of 13”/33cm. A curved waistband gives improved fit around the body. The embroided loop detail on the back pocket is exclusive to Roxy.
	Relaxed Fit The relaxed fit is a classic open leg style that fits easier through the knee and larger in the leg opening. As a style, it sits straighter on the hips. From the rise (8”/20.32cm) to the leg opening (22.5”/57.15cm) this style drapes casually and comfortable through the leg. Curved waistband for improved fit around the body. Low front rise.

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Track My Order

We do not have an online order tracking system at the moment. If you have yet to receive your shipment, kindly contact us at info@quikislver.com.my or 03-9284 8078 and we will notify you of your order status.

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